You can easily control how bookings for your services are confirmed, whether automatically, after payment, or manually. Follow these simple steps to customise the booking process for each service.
Follow these steps:
Go to Settings > Services
Open the service you want to update
Scroll down to the Online bookings section and make sure online bookings are enabled
Choose how online bookings for this service will be confirmed:
Automatically confirm bookings - Bookings are confirmed instantly
Confirm bookings after payment - Bookings are confirmed once payment is received
Manually review and confirm bookings - Bookings require manual approval
Follow these steps:
Scroll down to 'General bookings'
Under Default status for bookings created by team members, select your preferred confirmation method
Confirmed - Bookings are confirmed immediately
Awaiting payment - Bookings are confirmed once payment is made
Pencilled in - Bookings require manual confirmation
This flexibility allows you to tailor the booking process to suit your preferences, ensuring everything runs smoothly for both you and your clients.