Locations are a key part of how Bookem helps you run your business smoothly - whether you operate in - person, online, or across multiple locations around the world.
A location in Bookem is where your business services are offered. This can be:
A physical address: Clients receive a map link in appointment confirmations and reminders. When they click on it, they’re directed to your location on Google Maps
Online: Perfect for virtual services. You can create multiple online locations for different time zones or regions, so clients can book in their local time and pay in their currency
Watch the setup video This short video shows you how to set up a location in Bookem. It covers:
Linking to Google Maps
Setting time zone and currency
Adding directions and parking notes
Assigning team members
Adding a business email
You can update your location details at any time.
Go to Settings > Locations
Click the location you want to update
Edit any of the following:
Name of the location
Address (with Google Maps integration)
Time zone and currency
Email address for client communications
Notes such as directions, access instructions, or parking info
Save your changes
💡 Tip: Be sure to double - check the time zone if your team or clients are international.
You can offer different services at different locations - even with custom pricing.
Go to Settings > Services
Click on the service you'd like to edit, or create a new one
Scroll to the Locations section and click + Add location
Choose a location and assign the team member(s) who will provide the service there
Set a price specific to that location (optional but useful for invoicing and online bookings)
Click Save
This allows you to tailor your offerings by location, whether for in - person visits or timezone - based online sessions.
If you operate multiple branches or want to manage revenue by region, Bookem lets you set up location-specific invoicing and payment details.
You can:
Add payment details per location, so payments go to the right account
Generate invoices by location for easier tracking and reporting
Offer different pricing per location for the same service
To enable this:
Go to Settings > Account
Toggle Maintain separate client accounts for each location to ON and edit the invoice details accordingly
Enter the payment methods specific to each location
Toggle Available at all locations to OFF
Select the available locations from the drop - down
Team members and resources can be linked to one or more locations
Services can be customised by location, including availability and pricing
You can invoice and manage payments by location
Clients see the correct address, map, time zone, and currency
Online locations can be customised for global reach