Exporting your client list for bulk email campaigns

Bookem doesn't send bulk email campaigns itself, but you can export your client list and use it in external tools like Mailchimp or SendGrid. The exported file is in CSV format, which most email platforms accept.

How to export your client list

You can export your client list in two ways, depending on whether you want everyone or just clients with past bookings.

Export all clients

  • Go to Clients
  • Click on the three-dot menu in the top right of the page and select 'Export clients'
  • Follow the prompt to download your CSV file

Export clients with past bookings only

  • Go to your Calendar
  • Click the three-dot menu in the top right corner
  • Select 'Download'
  • When prompted, choose Spreadsheet (CSV)
  • Enter the date range you want to export
  • Click 'Download'

Once downloaded, import the CSV into your email platform of choice. The import steps vary by platform, so check that tool's own instructions.

Note: Most email platforms, including Mailchimp, detect and remove duplicate contacts automatically. You don't need to worry about importing the same client twice.

Keeping your list synced automatically with webhooks

Exporting a CSV works well for a one-off campaign, but it means your list is only ever as current as your last export. If you run frequent or high-volume campaigns, you can skip manual exports entirely by using Bookem webhooks instead.

With a webhook set up, Bookem sends client data to an automation platform like Zapier, Make, n8n, or Pipedream the moment something changes, for example when a client is created, updated, deleted, or restored. That platform can then add or update the matching subscriber in Mailchimp or another email tool automatically.

This means your mailing list stays current in the background. You always send to the right contacts, with the latest details, without re-exporting or re-importing anything.

For full setup steps, including a worked example connecting Bookem to Mailchimp via Zapier, see Using Webhooks in Bookem.

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