How to get the latest version of Bookem or force an update

Bookem updates regularly and usually prompts you to update or be reminded in 5 minutes. When this happens, make sure to finish any unsaved work before clicking Update to load the latest version.

If Bookem doesn’t seem up to date, you can manually refresh or force an update using the steps below.

Force an update

Sometimes your browser may not load the latest version due to unstable internet or rare issues with browser 'service workers'. Here's how to manually trigger an update:

On your browser:

• Visit: https://app.bookem.com/force-update

On the app:

• Click the grey text displaying the current version of Bookem
• Click 'Force update'

If that doesn't work, follow the instructions below for your device or browser.

Desktop

Chrome or Firefox:

Press Shift + Ctrl + R on your keyboard to do a hard reload

If the issue continues, clear your cache and cookies

Safari

• Click the Safari menu in the top left corner
• Open Preferences and go to the Privacy tab
• Click Manage Website Data and remove stored content for Bookem

iOS (iPhones or iPads)

• Tap on Settings
• Scroll down to Safari
• Tap Clear History and Website Data
• Tap Confirm

Android (Phone or tablet)

You can view Google's article on clearing cache and data, or follow these steps

• Open the Chrome app
• Tap More (three dots in the top right)
• Tap History > Clear browsing data
• Choose a time range (e.g. All time)
• Tick Cookies and site data and Cached images and files
• Tap Clear data

Still having trouble?

If you're still having issues loading the latest version of Bookem, please email [email protected] and our team will be happy to assist.

Learn more

• How to manage your subscription on Bookem