Massage therapists juggle multiple treatments, recurring clients, and package-based billing - all while keeping continuity of care front and centre. But with notes to complete, invoices to send, and schedules to manage, admin can start cutting into your session time. Bookem is a secure, South African-built practice management platform that streamlines bookings, intake, notes, and billing - so you can spend more time focused on client wellbeing and less on paperwork. And with pay-to-confirm options for certain services, you protect your schedule from no-shows and last-minute cancellations.

Whether it's deep tissue, sports, Swedish, fascia release or aromatherapy massage, every treatment needs the right timing and rhythm. Bookem keeps your calendar flowing with online bookings, recurring sessions for loyal clients, and a unified diary across multiple rooms, locations, or offsite visits. Add custom booking rules for mobile treatments with client address forms built in, so you always arrive prepared. Two-way SMS reminders cut cancellations, while automated follow-up reminders prompt clients when it's time to rebook (e.g., "It's been 4 weeks since your last massage"). Pay-to-confirm bookings add an extra safeguard for busy times or premium services.

Behind the scenes, Bookem helps you stay in control of your setup. Manage treatment rooms and specialist equipment like massage beds, hot stone heaters, or cupping kits from one central calendar. Add service buffers between bookings to allow time for setup, clean-down, or travel between clients - ensuring every session runs smoothly from start to finish.

No more last-minute form filling. Bookem automates intake with digital forms sent ahead of each appointment, capturing important details like medical history, previous injuries, or lifestyle factors. Clients can also upload referral letters or reports directly into their profile, so you start each session informed and ready.

Each treatment builds on the last. Bookem provides ready-to-use templates for treatment notes, progress records, and referral letters, keeping everything secure and structured. Capture details on the spot using a tablet, dictate quick voice notes, or let AI Assist transcribe your observations into accurate, compliant records - perfect for back-to-back sessions.

Bookem makes billing painless. Generate branded invoices in seconds, group multiple treatments or packages into one invoice, and accept payments instantly via Yoco POS or secure online links. Safeguards prevent double billing or missed charges, and every payment is automatically reconciled against the right invoice - keeping your books balanced with no extra effort.

Understand your practice performance in real time. Bookem's reporting dashboards track income, appointment volumes, and busy periods so you know exactly when demand peaks. You can also monitor practitioner activity across multiple rooms or mobile calls, and align consumable costs with service revenue - giving you the clarity to make smart business decisions.

Massage therapy thrives on client loyalty and word-of-mouth referrals. Bookem helps you attract and retain clients by embedding online booking links into your website or social media. Campaign tracking shows which promotions or ads lead to confirmed bookings, so you know exactly where to invest your marketing energy.

Running a massage therapy practice means balancing hands-on care with the admin behind it. Bookem lightens the load by automating scheduling, streamlining intake, securing documentation, and simplifying billing. With integrated Yoco payments, AI-powered transcription, recurring bookings, automated follow-up reminders, pay-to-confirm options, and real-time reporting, you can keep your practice organised and every session focused on client wellbeing.