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How do I void an invoice?

Voiding an invoice turns allocated payments into credit and doesn't erase the invoice, but rather archives it for audit and fraud prevention purposes.

Here are the steps to void an invoice in Bookem:

  1. Go to Accounts > Invoices

  2. Select and open the finalised invoice you want to void

  3. Click on the Status drop-down menu and select Void, then Save

How to view voided invoices on Bookem

  1. Go to Accounts > Invoices

  2. Toggle 'Show voided' at the top right to ON

Note: You cannot un-void an invoice for auditing reasons. A new invoice will have to be recreated if required.

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