For video calls to run smoothly for all attendees, camera and mic settings need to be correct. Whether it's on the client or the business's end, incorrect settings can cause frustration and cost more time than necessary. This article will run you through how to make sure your settings are correct.
Follow theses steps:
1. We recommend using Google Chrome as your default browser
2. When starting a video call, a pop-up will request camera and microphone access— click to allow Bookem access to your mic and camera
3. If you haven't previously granted Bookem camera and microphone access, you'll see a banner to notify you
4. Update your settings now by clicking the video icon at the right end of your browser's search bar
5. Select 'Always allow camera and microphone access', and it will change to 'Continue allowing https//:bookem.com to access your camera and microphone'
6. Your microphone and camera settings are now appropriately set for video calls.
If you still experience problems, check your browser settings by following the steps in this article.
1. Click the three dots on the top right corner and select 'Settings'
2. Select 'Privacy and security'
3. Select 'Site Settings'
4. Click 'Camera'
5. Now, select your preferred camera from the drop-down menu
At the moment, Bookem doesn't use filters for video calls, but you can change your camera to the one you prefer to enhance the quality of the video calls.