How to use Client Indicators

Client indicators are visual cues or flags showing selected key information from client profile fields, quickly visible in booking and client list.

Why indicators are useful

Client indicators are customisable visual flags that instantly surface essential client information, such as allergies, medications, instructions, or special statuses, without needing to open full profiles.

Examples:

  • Allergies

  • Pregnant

  • Missing medical aid details

Where indicators are shown

Indicators clearly highlight key details, allowing your team to identify them instantly without opening a full profile.

1. On the booking modal

2. On the client list

How to set up client indicators

In order for Client Indicators to be applied, you need to ensure your Client profile fields have the relevant fields.

Once your Client Profile fields are updated, follow these steps:

1. Go to Clients

2. Click the vertical ellipses in the top right corner

3. Click ‘Client indicators’

4. Click ‘+ New indicator’ to create a new indicator or open an existing one to edit

5. Create a label, select a colour, icon and criteria for the indicator

6. Finally, set up your criteria

7. Remember to save/ update

How to edit indicators

  • Follow the same steps as above

  • Or access the indicators from the client booking modal

  • Simply click on the indicator for the window to appear and make your changes

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