If you've previously deleted a team member, you can restore their profile without immediately giving them access to Bookem again. This allows you to retain their booking history and make them bookable again if needed.
How to undelete a team member Follow these steps:
Go to Settings > Team members Click the vertical ellipses menu (⋮) in the top right corner Toggle on Show deleted
Find the deleted team member and open their profile Scroll to the bottom and click ' Undelete' What happens after undeleting The team member is restored but ' cannot access Bookem' until re-invited To give them access again, go to their profile and click ' Invite' In this example, Simone has been undeleted but can’t log in until she is re-invited:
Additional setup steps After undeleting, you may need to update their setup:
To allow them to be booked again:
Re-associate them with the correct locations , groups , and services Note: A team member’s booking history remains stored in Bookem and on client profiles, even after deletion
Deleting a team member vs revoking login It’s important to understand the difference between deleting a team member and revoking their login :
Deleting a team member Hides them from your team list Removes access to Bookem and revokes login Removes them from calendars, reports, and availability Use this when someone has permanently left the team and should no longer appear anywhere in Bookem
Revoking a team member’s login Blocks them from logging in, but keeps their data, calendar, and history visible Their profile, appointments, and reports remain intact Ideal when you want to retain access to their history for reporting or audit purposes To prevent new bookings , you must also remove them from:
Groups Associated services Location availability Use this when a team member is inactive but you still want to view their past activity
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